Frequently Asked Questions?

Are all our roses scented?
Nearly all our roses are scented with some being more highly scented than others.
Our bouquets will have a mixture of scented roses and aromatic herbs.

Do we offer same day delivery?
We do not currently offer same day delivery. We can deliver bouquets for the next day if the order is placed on our website by 3.30pm.

How are the flowers packaged?
The flowers are wrapped in tissue and cellophane and placed in water bubble to keep them perfectly fresh on their journey. They are delivered in a gorgeous green box which is tied with a satin ribbon. A handwritten message card and flower food will be enclosed with the bouquet.

How long will the flowers last and how should I care for them?
Our roses have a shorter vase life than their mass produced scentless rivals and will, as nature intended, open and start to shed their petals after about 5 days. There are however a number of things you can do to extend the life of your flowers.

• Remove flowers from their protective film and pour away the water.
• Carefully remove any damaged petals from the outside of the roses.
• Rinse the stems in clean water.
• Cut 2.5cm from the end of the stems at a 45 degree angle.
• Place your flowers into fresh water with the flower food sachet provided.
• Display your flowers in a cool room, away from bright sunlight or direct heat.
• For maximum vase life change the water ever 2 days as bacteria in the water will shorten the vase life

Our roses are guaranteed to last for 5 days if the care instructions are followed.

Can you deliver to all UK postcodes?
We can deliver to most UK postcodes but there are exceptions in the highlands and Islands. Please refer to our Delivery Information page for full details.

What will happen if the recipient is not home to receive the flowers?
There is a comments section on the order page which allows you to suggest a place for the courier to leave the flowers if the recipient is not home. The flowers will usually be left on the step/porch or with a neighbour. If you would prefer that the flowers are not left then please specify this in the comments section. A card will be posted through the letterbox and the recipient will need to telephone the courier depot to arrange for re-delivery.